Introduction Installation & Upgrade Web Crossing Features Conferencing Threaded vs. Conversational Folders and Discussions Formatting & Links within Messages Spell Check Attachments Creating & Using Links Searches Bookmarks & Message Center Subscriptions Live Events Setting Up to Serve Chat Customizing Chat Rooms HTML Chat Specialized Chat Setups Scaling for Large Chat Sites Recording & Playback of Chat Email Services & Mailing List Mirroring Intro & General Settings Webmail Mailing List Mirroring (in) Mailing List Mirroring (out) Two-Way Mirroring Email Services Troubleshooting and Resources News Services News Reader Access News Server Features: Mirroring & Gateways WAP Interface WAP Calendar Calendar XML-RPC XML-RPC Customizing & Scripting User & Access Issues Data Organization & Management Performance Issues Appendix Site Map

Attachments with Messages Using Attachments with Messages Enabling/Disabling Attachments Troubleshooting Resources Using Attachments with Messages It's possible to add an external file to a message using an attachment. Either enter the file path on your hard drive into the attachment text box or click Browse... to navigate to and select the file. When you click Post my message the file will be sent to the Web Crossing Enclosures directory (a sub-directory in the main webx directory). When the user views the message, a link appears to the attachment. When the link is clicked, the browser downloads and displays the file if it can, or asks the user what to do with it if it can't open it. According to the sysop documents there are some significant bugs with the attachment system on the Mac side. Moreover, not all web browsers support Attachment uploads. You may see attachments referred to as enclosures in Web Crossing documentation. The name was changed in spring of 2000. Enabling/Disabling Attachments In the Control Panel > General Settings you'll find the master switch for whether you'll allow attachment uploads and/or downloads on your site. You can allow (or disallow) regular users to post and receive attachments. Posting attachments and receiving attachments can each be configured separately. If you have either master switch on, you can always turn it off for a given folder with the settings under Edit Folder for that folder. Hosts and sysop can always post and receive attachments. Figure 1 - Message box, with an attached file specified. Figure 2 - The attachment, with the message: Troubleshooting I can't upload or download an attachment. Check the sysop documentation for web browser bug information. If you have download trouble, check to see that the file path name of the attachment is something supported by your local OS as a file name. (You may need to remove colons or slashes in the filename in the "save" dialog box.) Check to see that you have the application necessary to open the file. I don't see an attachment option for the messages and I have it turned on in the folder edit area. Make sure you turned on the "master switch" for attachments in the Control Panel. Resources Sysop Documentation syshelp.htm#Enclosures Sysop Control Panel Customizing General Settings Attachments

A Non-Programmer's Guide to Web Crossing
by Sue Boettcher and Doug Lerner

© 2000 Web Crossing, Inc.